Terms of Service

Overview

These Terms of Service (“Terms”) govern your access to and use of ChangeGuard’s website and software (the “Service”). By using the Service, you agree to these Terms.

The ChangeGuard AI Service

ChangeGuard AI evaluates proposed changes against your environments through access you authorize, optionally through a ChangeGuard Edge collector you deploy in your own environment (for example, inside your Kubernetes cluster), and — only where you enable it — applies approved changes through an Executor under a short-lived Permit, based on your configuration.

Account, licenses, and payment

• Accounts: you must provide accurate account information and keep it current.
• Licenses: we grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription term, subject to these Terms.
• Payment: subscription fees, billing cycles, and renewal terms are described at purchase. Taxes may apply.

Your responsibilities

• Authorize, deploy and operate ChangeGuard AI components in your environment and ensure you have rights to the accounts, clusters and systems you connect or install into.
• Configure permissions according to the documentation and your security policies.
• Maintain appropriate backups and change controls for your infrastructure.
• Use the Service in compliance with applicable laws and third-party agreements.

Acceptable use

You will not misuse the Service. For example, you will not:

• Attempt to disrupt, degrade, or bypass security controls of the Service
• Reverse engineer the Service except as permitted by law
• Use the Service to transmit malware or unlawful content

Support and updates

We may provide updates, patches, or new versions. Some updates may be required to maintain compatibility or security. Support levels (if any) depend on your plan.

Data and privacy

Our Privacy Policy describes how we handle information. You control which environments ChangeGuard AI can access, whether it may act in them, and which features are enabled. ChangeGuard AI may collect limited operational and safety signals from connected environments into the ChangeGuard AI control plane.

Disclaimers

The Service is provided “as is” and “as available”. Infrastructure changes and production deployments carry risk. You are responsible for reviewing changes and using appropriate safeguards in your environment.

Limitation of liability

To the maximum extent permitted by law, ChangeGuard will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, or goodwill.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms. Upon termination, your license ends.

Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide notice (for example, by updating the date above and/or notifying account owners).

Contact

Questions about these Terms? Reach us on the Contact page or at support@changeguard.ai.